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Terms and Conditions

Returns Policy

We take our customers' satisfaction seriously.  If for any reason you are unsatisfied with your product when you recieve it you may return it within 60 days for a full refund as long as it unused and in its original packaging.

If the product has been worn or used a 20% restocking fee will apply unless the product is found to be defective.  Please see our warranty policy if you feel that a product has prematurely worn out or broken.   

 
 

warranty policy

Here at Fortdress quality is our #1 priority.  If any product you receive is defective or wears prematurely we'll issue a prorated credit towards the purchase of a replacement.  If your item is less than 3 months old you will receive a free replacement.  

Boots & Shoes: 6 months minimum 

Jackets & Bibs: 6 months minimum

Vests & Outerwear: 3 months minimum 

 
 

 

International Orders

We will only accept overseas orders from the United States, Canada & Mexico.  All pricing for Canada and Mexico does not include duties and taxes unless otherwise stated.  

 
 

Privacy Statement

  • Secure Details: Internet Ordering and Security is of utmost concern to us.  We will ensure your credit card details and personal information are safe. We will never sell, trade or give your personal information that you supply to us to anyone - at all!!
  • Credit Card Transactions: All your transactions are completed with the security provided by the highest level encryption servers available.  Your credit card details are guarded by technology that is completely 100% secure so you can order with confidence.
  • Multiple Payment Methods: If for any reason you do not feel safe entering your credit card information on our site, please feel free to fax or mail your order to us.
  • Secure Account: We use every means available to protect your sensitive information - that's why when you initially order from us, you will need to register as a customer by opening an account.
 
 

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